Privacy Policy
This Privacy Policy describes how Proshear (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
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1. Information We Collect
When you purchase from our store, we collect personal information you provide, including:
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
We also automatically collect certain information about your device, including browser type, IP address, and browsing behavior using cookies and similar technologies.
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2. How We Use Your Information
We use your information to:
- Process and fulfill orders (including shipping from our US, UK, Canada, or Germany warehouses)
- Provide order confirmations and tracking updates
- Communicate with you regarding your purchase
- Improve our website and customer experience
- Prevent fraud and ensure secure transactions
Email Marketing: With your consent, we may send you updates about new products, promotions, and offers related to our fabric scissors and tools.
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3. Consent
How do we get your consent?
When you provide personal information to complete a transaction, verify your payment, place an order, or arrange delivery, you consent to our collection and use of your information for that purpose.
How do you withdraw consent?
You may withdraw your consent at any time by contacting us at info@proshearus.com.
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4. Disclosure of Information
We may disclose your personal information if required by law or if you violate our Terms of Service.
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5. Shopify Hosting & Data Storage
Our store is hosted on Shopify Inc. They provide the secure e-commerce platform that allows us to sell our products.
Your data is stored through Shopify’s secure data storage systems and protected by industry-standard security measures.
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6. Third-Party Services
We use trusted third-party providers (such as payment gateways and shipping partners) to operate our business.
These providers only collect, use, and disclose your information to the extent necessary to perform their services.
Please note that these providers may operate in different jurisdictions, and your data may be subject to their local laws.
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7. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and improve our website performance.
Examples include:
- Session cookies: Store temporary session information
- Analytics cookies: Help us understand website traffic
- Cart cookies: Store items in your shopping cart
You can choose to disable cookies through your browser settings.
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8. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.
All payment transactions are encrypted and processed securely.
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9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
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10. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at info@proshearus.com.
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11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.
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12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us: